6 YEAR GUARANTEE
Guarantee & Condition Of Sales
All products listed below carry the stated guarantee period for defects in materials only from the date of invoice.
• All MDF/MFC based products carry a 6-year guarantee
• All timber-based products carry a 1-year guarantee
• All cabinets carry a 6-year guarantee
• All metal-based products carry a 1-year guarantee
All timber-based products should only be cleaned with a damp cloth applying a minimum amount of moisture or alternative approved cleaning polishes. Do not use any cleaning products containing solvents.
High gloss products with protective film.
After removing the protective film the finish has a 7-day curing process then the surface should only be polished with VuPlex polish or similar using a micro anti-scratch polishing cloth.
Products situated below a sink, or covering a dishwasher/washing machine are not covered, unless the damage is anything other than excessive steam or water contact.
Products placed near heat sources such as ovens, radiators, grills, boiling kettles, toasters etc, are not covered by the guarantee unless protected by suitable heat strips, and a suitable gap left for heat escape.
The doors conform to FIRA standard of 1mm bow over a 600mm length is measured when the doors are acclimatised for a period of 96 hours to a temperature of 18-25oC.
In the unlikely event that the original colour has been discontinued, the nearest possible alternative will be offered. Any damage reported to us will be dealt with efficiently and swiftly, and any replacement will be at our discretion. Universal Kitchen Doors accept no liability for any consequential loss, costs or re-fitting charges.